"I recently purchased a 2016 Ultra Limited. My sales person Lori Kujawa made me feel at ease with everything from getting a fair appraisal on my trade in, to updates on delivery date of new machine. Upon taking delivery, instruction from JJ on operational features was most helpful to me. He is well educated on the vast function variants on this model,(still learning ). Lastly, I want to thank John Neidengard for extending his generosity on NON covered accessories for and adjusting the figures so he could stand by the quoted payment, even though rates, beyond his control, had changed. Looking forward to being a devoted customer for years to come."